I missed a couple of things the other day about Rob Lewis the service industry worker, which was graciously linked by Bob Belvedere over at The Camp Of The Saints.
So yeah, I'll be wearing a 'Captain Obvious' cap. Much like before.
Noodles & Company is a franchise. Chances are, Rob's boss isn't even the boss of the company. The franchise location where Rob works under control of the corporation *gasp* of Noodles & Company. Which is done so if someone walks into one franchise store and buys a dish they like, they can walk into any other Noodles & Company and get the same dish, made the same way.
Sure there isn't much of a chance to do variations and custom dishes but the chain stores are helped out in the way of name recognition, a set menu and advertising.
I also forgot to mention risk. Rob's boss had to have put up a substantial sum to get his restaurant running. The franchise fee, lease on the building, deposits on utilities, with money on loan from the bank. He needed all of these done even before he can open the doors to the public. Couple that with the chance his place has a 23% chance of failure within the first year. There's bound to be a few sleepless nights when starting out.
And Johnny Come Lately Rob Lewis wants an equal share of the profits because he can flop a spoonful of stir fry on a plate after watching a ten minute instructional video about the importance of food safety? The level of risk by his boss (lots) isn't exactly the same as the level of risk done by Rob (slim to none).
Even the Bible knew and understood how risk and investment worked. Obviously, Rob has no idea about what actually goes into running a restaurant.
There's an old joke that says, "How do you make a million dollars in the restaurant industry?"
"You start out with two million."
One way to 'earn' that million is to let people like Rob run the place.